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International Journal of Advanced Engineering, Management and Science

Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality
( Vol-4,Issue-2,February 2018 )


MLA Dr. Krishna Mohan Vaddadi et al ."Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality". International Journal of Advanced Engineering, Management and Science(ISSN: 2454-1311),vol 4, no. 2, 2018, pp.080-084 Infogain Publication, doi:10.22161/ijaems.4.2.1
APA Dr. Krishna Mohan Vaddadi, Fatih Cura, Navulur Krishna Surarchith(2018).Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality. International Journal of Advanced Engineering, Management and Science(ISSN: 2454-1311),4(2), 080-084. http://dx.doi.org/10.22161/ijaems.4.2.1
Chicago Dr. Krishna Mohan Vaddadi, Fatih Cura, Navulur Krishna Surarchith. 2018,"Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality". International Journal of Advanced Engineering, Management and Science(ISSN: 2454-1311).4(2):080-084. Doi: 10.22161/ijaems.4.2.1
Harvard Dr. Krishna Mohan Vaddadi, Fatih Cura, Navulur Krishna Surarchith. 2018,Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality, International Journal of Advanced Engineering, Management and Science(ISSN: 2454-1311).4(2), pp:080-084
IEEE Dr. Krishna Mohan Vaddadi, Fatih Cura, Navulur Krishna Surarchith."Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality", International Journal of Advanced Engineering, Management and Science(ISSN: 2454-1311),vol.4,no. 2, pp.080-084,2018.
Bibtex @article {dr.krishnamohanvaddadi2018customer,
title={Customer Satisfaction in Inbound Call Centers: A Study on the Role of Responsiveness and Assurance in Perceived Service Quality},
author={Dr. Krishna Mohan Vaddadi, Fatih Cura, Navulur Krishna Surarchith},
journal={International Journal of Advanced Engineering, Management and Science},
volume={4},
year= {2018},
}