Leadership Communication Style in Improving Public Service Performance (A Case Study of the village office of Camba Berua)

( Vol-6,Issue-6,June 2020 )

Author(s): Suhartono

Total View : 588
Downloads : 167
Page No: 267-274
DOI: 10.22161/ijaems.66.7

Keywords:

Public Service Performance, Leadership Communication.

Abstract:

The purpose of this study is to find out how the communication style applied to the camba village head office is to improve public services, considering that the kelurahan office is one of the closest service offices to the community and is needed by the community. The research method used in this research is descriptive qualitative. The communication style of the leadership at the Camba Berua Urban Village Office uses a familial and flexible communication style that is more directed to the Equalitarian Style, and flexible style.

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